Public services complaints in England soar by more than a third since 2016 – study

Public services complaints in England soar by more than a third since 2016 – study

Written complaints about DWP double, while prisons, the NHS and higher education experience big increase Complaints about public services have soared by more than a third since 2016 with substantial jumps in relation to benefits, prisons, the NHS and higher education, according to a leading thinktank. Demos, a cross-party organisation, found that between 2015-16 and…

Read more