Prison reform experts hail role for shoe repair CEO James Timpson

Prison reform experts hail role for shoe repair CEO James Timpson

The new prisons minister heads the successful Timpson group, whose employees include ex-offenders

Making a shoe repair businessman the minister for prisons is an unusual governmental appointment, but James Timpson is an unusual type of businessman.

The 52-year-old chief executive of the Timpson group has given the family business a reputation for radical approaches to the way it treats employees and customers that goes beyond offering key cutting, phone repairs and dry cleaning.

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