The Post Office boss’s self-serving behaviour was plain to see. But she was not the only one
Paula Vennells’s appearance at the Post Office Horizon IT inquiry was always going to be a big moment, even if it was overshadowed this week by Rishi Sunak’s decision to call an election. She was the chief executive of the government-owned business from 2012 to 2019, in charge when forensic accountants were hired to look into claims that subpostmasters had been wrongly blamed for errors caused by software – and when that investigation was terminated.
She was the boss when Alan Bates and more than 500 other subpostmasters won £58m in compensation. Since January, when ITV screened its remarkable Mr Bates vs The Post Office drama, Ms Vennells – who is also a vicar – has become the face of a scandal in which hundreds of people were wrongly prosecuted and 236 sent to prison.
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