The Post Office Horizon IT scandal is rooted in class

Readers respond to the testimony of Paula Vennells, former managing director of Post Office Limited, at the inquiry into the failings of its Horizon IT system

Re your editorial on Paula Vennells (24 May), one of the main themes of the Post Office Horizon IT inquiry has been the complete lack of evidence of competence, curiosity or compassion in the leadership team; it is a theme that has often been seen in public inquiries in recent years. It is clear that the UK is infected with leadership teams staffed by people who are there not due to any sort of competence or merit, but because that’s just what their sort of people do.

The overriding characteristics of these privately educated, overpaid and arrogant groups of people are their indifference to the real-life consequences of their actions for ordinary hard-working people, their intrinsic belief that their sort are trustworthy and credible, unlike the little people, and their bewilderment at the idea that they should be held accountable.