Those who are out of contract have tried to switch to another supplier, but claim the transfer has been blocked
Over the winter, households reliant on liquid petroleum (LPG) gas for energy reported they were left without heating or cooking facilities, despite accounts being in credit, because their supplier, AvantiGas, was failing to replenish their tanks.
Unsurprisingly, some customers want to escape when their contracts end, including AA of Llanymynech, Shropshire and NL of Henfield, West Sussex. In both cases, AvantiGas blocked the transfer to a new supplier by failing to provide the required certificate confirming their LPG tanks were in good order.
